Later’s connection to social networks like Facebook and Instagram are called credentials or tokens. These grant us permission to publish, collect content, collect and display analytics, and more! If these credentials expire, you’ll need to refresh your connection.

How to Refresh Your Connection

  1. In Later on the web, go to Social Profiles & Groups 
  2. Find the Access Group with the social profile that needs to be refreshed and click Details
  3. Beside the social profile, click the Refresh button.
  4. A pop-up will appear. 
  5. Log in with your username and password for that social profile.

Important: Turn off any pop-up blockers before refreshing your connection. 

Note: If you’re refreshing the connection for an Instagram business profile, you’ll need to log in to the Facebook profile linked to your Instagram business profile. The Facebook profile must be an Admin or Editor of the Facebook Page linked to your Instagram business profile. 

Tip: If the steps above don’t work, open a new tab in the same browser and log in to the social account that has expired connection. Go back to Later and click the refresh button again. 

Still having trouble refreshing your Instagram connection? Try resetting your connection between Facebook and Later

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My Auto Publishing Credentials Won’t Refresh

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