Our connection to social networks like Facebook and Instagram are called credentials or tokens; occasionally, these will expire, and then to continue using features for that social network, you'll need to refresh your credentials.

There are a number of reasons why tokens can expire.

Common things that will expire your token include:

  • Changing your password
  • Any login Instagram deem as suspicious
  • Later not having the full permissions that we require

Credentials also will occasionally expire to make sure that you still want us to have those permissions! This is a security precaution to make sure that you don't grant an app permissions once, and then they have those permissions forever.

If your credentials have recently expired, you can refresh them by following this guide!

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